Cancellation Policy

All appointments must be booked in advance through our website, social media, or directly with our team. We kindly ask for at least 48 hours’ notice if you need to cancel or reschedule your appointment. Cancellations made with less than 48 hours’ notice will result in the loss of your booking deposit. A new deposit may be required before a future appointment can be confirmed. Please arrive 10 minutes before your appointment. Late arrivals may result in a shortened treatment or, where necessary, a forfeited appointment.